Which warehouse should I ship to?
We have currently 3 warehouses in the USA. Please see the list of the warehouses and the services we accept in those warehouses.
Warehouse Name | Service Name |
Saddle Brook | FedEx, USPS, DHL, Canada |
| FedEx, USPS, DHL, Canada |
York | USPS |
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How can I send my packages to your warehouse?
There are many ways to send your packages to our warehouses. Please see the below-listed methods. Consolidating Packages into a bigger box. The most used way to do this is that to consolidate your packages(orders) into a bigger box and ship it to us ...
What will happen to my returns?
If your packages get the return they will be returned to the address you stated as"From Address". We have the ability to handle returns just in our Totowa warehouse. So, if you want us to handle your returns please put our Totowa warehouse address in ...
My shipment not moving, what should I do?
If your shipment is not moving for a while there might be some reasons for that. Before you submit an inquiry to our Customer Service please follow the below checklist. Carriers tend to update the status of the shipments a bit delayed on the main ...
How do I email ExperShip?
You can email Pirate Ship at support@expership.com or submit a ticket from the "Support" button on the bottom left corner of your ExperShip account.
What are the cut-off times for the carriers?
We are working with many different carriers and trying to provide the utmost service level for our customers. To do it so we are required to follow certain time schedules. USPS CUT-OFF SCHEDULES: We have to receive all the packages by 12:00 p.m to ...